Everything was perfect!

No, everything was fine. It was great when I had a request in for two cars to coincide that this could happen.

Fantastic service. 1st time user and everything went very smoothly. Thanks

Very nice people to deal with. Thanks for the experience

Customer enquiry response times!

More clarity on what free days actually mean, for one rental company it means it’s still classed as a day even if you pick it up at 4pm while others it’s 24 hours from pick up. It makes it hard to plan if you don’t know this.

No, it was so easy thanks

No it was an excellent experience

Not much. Everything has been clear and efficient. I was worried not to have heard from the rental operator the day before but once I contacted you about this issue, the rental operator quickly emailed me the confirmation. Thank you.

I did have one issue but Transfer Car have since been in contact to fix it. Good service. Budget/Avis were super helpful and was great to get to Auckland with a free tank of gas and no stress.

Nothing so far. Thank you!

No, service is great

All went smoothly. Happily do it again.

No everything was good

Invoice number. 349770934 I transferred a car from budget wellington to auckland via transfer a car 1. I have been charged a total of 88.87 nzd. 2. The customer care agent said i drove excess above 900km. Which is totally wrong. I did exactly 756 km and there was still petrol left. I used only 1 day instead of 2 days. I had to go long way as desert road was closed how ever i have done only 756 km. I have taken photo before and after journey. Which i have included. Also totally unacceptable to charge my credit card with out telling me and sending me an invoice for only 59.97 3. When i first took car, it showed engine sign and the guy in wellington said it showed faulty message and changed things on the car and gave me the same car. 4. I have got videos of before and after and photos of mileage before and after. Also to mention there was still petrol left. Also please reply to this email, as i didnt receive your previous email. As per transfer a car, i am allowed 2 days for 2 dollars and upto 900 km.

Be more transparent about the insurance costs for some car rentals

no

All good 👍