Communicate better what is NOT included. And who the vehicle provider is. Insurance is expensive. So is interislander ferry.

Very easy and flawless process. We'll be doing this more often

Quick and easy response to.a situation

Great experience for us, and really helped get us to where we needed without getting a flight. So good.

It's SixT really. The car available wasn't as advertised. It was a CUPRA Terramar VZ not a CUPRA Formentor VZ which is what I signed up for! I certainty know not to consider purchasing this car because of all the gimmicks and accessories that ruined the driving experience. The lane keep assist couldn't be disabled - I was forever fighting the steering wheel when I like to keep more to the inside of a bend. Another biggie, I could not find where to put in a location in the navigator no matter how often I tried. It was almost as if it had been disabled. 0/10 here! I thought everything was covered including insurance but they informed me that the excess was $7,000! So I coughed up $130 to bring this down. In the old days I would be paid to take a car back to ChCh and the gas would be thrown in for free.

Very good service

Good email communication.

Supplied a great camper van were greeted by very nice staff both pickup and drop off

Quick abd easy Pick Up and drop Off

Easy to pick up and drop off.

very good experience overall; however, the lack of detail from the business and the inability to rate our experience is disappointing. For example, one pickup location was listed as Melbourne CBD but was actually an hour outside the city. It was a camper relocation, and I wasn’t told until pickup that I couldn’t sleep in the camper or use any of the equipment. At drop‑off, they also expected the camper to be fully washed. None of these requirements were mentioned in the ad. Another company replaced the windscreen before I arrived. I had to wait 3 hours and eventually cancelled given the extra delay and the extra conditions they added/expected from me.

Streamlined processes. Easy to work with. No surprises.

User friendly interface, late model high quality vehicle, amazing value

Shortlist less unreliable/dodgy rental providers; Introduce a mutual review system

Excellent service for one way relocations.