improving the way to connect with the customer directly

you made it so easy to have an adventure :-)

Better response and assistance for customers. Refrain from supporting and recommending suspect operators (UR Drive)

Very easy to apply for a a var and the results were great

Awesome service. Very easy to use

Good Service Staffs

Very easy pick up and drop off and all round great service. Thanks.

Everything was easy. Thank you

I just love the deals! The one-way rentals fit my travel style.

“Transfercar sounds good in theory, but the value is questionable. You’re essentially helping relocate their vehicles, yet fuel isn’t covered, and there’s still insurance to pay. On top of that, a $400 bond feels excessive. Aside from the free rental, there’s not much real benefit.”

Friendly staff who know their job

The people involved, amazing. Great service/ offering. But the admin was quite convoluted: emails from three different companies received - including one from britz, where my vehicle was apollo and the emails were not simple. ( Ie. A link to the relevant address for my trip, instead of seeking out a page with a list of address for the branches, and then no specified confirmation that it's the branch that is the drop off. No where in my emails leading up to the collection did it say what model of van I was collecting, so I couldn't watch the relevant videos until I was at the collection point. And regardless, the app was also extremely glitchy, and would drop out if I tried to access the videos. I'm very happy the transfer exists. It helped me transfer my recently-passed grandma's belongings to my mother in melbourne. But it was quite stressful, even as an Australian, comfortable on the roads - I imagine it more stressful for foreigners.

Cheap and brilliant car!

Efficiency

Very easy process. However, still pending bond return.

Affordability

Good communication and smooth transfer.

Always easy to deal with