Our driver ratings
Our drivers rate us:
34,826 ratings on Transfercar -
Average rating
Excellent: 4.7
Last reviewed about 1 year ago
Driver ratings
No
By Gary, 4 Oct 2024
When applying for a vehicle, the pick-up and return times specified may differ from the actual times the car rental company is able to provide for pick-up and return. This could potentially affect our travel plans, so I hope this can be improved.
By Hsuan-Ching, 4 Oct 2024
No improvement required. Excellent service
By Marina, 4 Oct 2024
The only problem we experienced was that the cost to lower the excess liability to zero did not match the price we were given by the car rental company
By Jesse, 4 Oct 2024
being clear that when fuel is included as quoted on web site then people at reception say fuel is not included.
By Hazel, 3 Oct 2024
all good. Its an amazing service for many people. Thanks
By Yoseph, 3 Oct 2024
Perfect
By Raphael, 3 Oct 2024
Not sure
By Anthony, 3 Oct 2024
Nope
By Pere, 3 Oct 2024
Hi I want a SUV from Wellington to Auckland tomorrow
By Saiyad, 2 Oct 2024
No issues. Incredibly easy to use. Will use again
By Christian, 2 Oct 2024
Drop offs in city rather than airports would be a bit easier!
By Benedict, 2 Oct 2024
We are just getting the hang of how it works.
By Michael, 2 Oct 2024
No
By Peter, 2 Oct 2024
To update information with regards to bond. The information still says a payment of $29 waivers the bond.
By Erika, 2 Oct 2024
I sent an E-mail to your support team but received no response. In the end my query was answered by Snap when I picked up the car. It was about the amount I had to pay but it was all explained by Snap to my satisfaction.
By Andrew, 2 Oct 2024
Be more flexible for the time of returning the car
By Yosias, 2 Oct 2024
