Our driver ratings
Our drivers rate us:
34,693 ratings on Transfercar -
Average rating
Excellent: 4.7
Last reviewed over 2 years ago
Driver ratings
The receiving depot when we returned the car was slow and went over the car quite inently despite us noting the cars condition at the time of pickup. It had over 177,000 kms on it and naturally had some scuffs and dent. We oitde these in CHCH but the Ak depot seemed intent n passing some of that damage back to us. Thankfully we had photos to substantiate the marks and deflections
By Brett, 8 Feb 2024
No - great deals great customer service
By Cheryl, 8 Feb 2024
No everything was easy
By Zoe, 7 Feb 2024
Once I was accepted, I never received communication from THL
By Scott, 7 Feb 2024
Everything was great!
By Kristina, 7 Feb 2024
I wish there was a comment section for you to ask questions or confirm details of the booking before you process the request
By Veronica, 7 Feb 2024
Nothing I can think of
By Timmy, 7 Feb 2024
Very good thing to recommend.
By Jacqueline, 7 Feb 2024
No, great service!
By Daniel, 7 Feb 2024
no
By Ali, 7 Feb 2024
no, it was great - very easy and had the deposit released from my bank card very quickly.
By Eliana, 7 Feb 2024
Providing a few days leeway to return a vehicle. It was gruelling. It also cost me $1500 in the end to cover insurance excess : I had a reverse cam and two people guiding me to reverse into a dump station and neither the camera nor the people directing me noticed a wood stump pole sticking out of the ground that ripped the wheel passing on passenger side. It blew my meagre savings and now I am broke and left to take responsibility for an accident that was not my fault. A very costly exercise.
By Penny, 6 Feb 2024
