Our driver ratings
Our drivers rate us:
34,828 ratings on Transfercar -
Average rating
Excellent: 4.7
Last reviewed over 2 years ago
Driver ratings
My last rental company Devine Rental seemed a bit unprofessional. Both pickup and return location were in suburbs far from CBD and impossible to reach via public transport. This was not stated in the offer on the transfer car website.
By Stefan, 11 Jun 2024
Please provide company details and contact number before booking, so We can communicate with them easily.
By Rajat, 11 Jun 2024
fix the survey ;) can fill in with score
By Petr, 9 Jun 2024
Monitor response from rental car agencies- note that my request from Queenstown expired dye to no response. Difficult to make plans when you're waiting for someone to acceot your offer - you cant make alternative plans in case they accept your offer and you cant back out then.
By Choo, 9 Jun 2024
Recently I selected a car that was advertised for pick up at Queenstown Airport. After the relocation was accepted, I found the car was actually a 5-10min drive away on the other side of the airport, requiring paying for a taxi. If the vendor wants to advertise being AT THE AIRPORT, then I would expect this is within a 5min walk. Otherwise, in this case they should have advertised being in Frankton, or advise a taxi will be required.
By LEWIS, 8 Jun 2024
Website could be improved. For example allowing to find vehicles going from south island to north and vice versa. More filters and better ways to set up notifications/ delete notifications will also be useful. Thanks
By Tasawer, 8 Jun 2024
Include a membership for car insurance to reduce the excess 🤗
By marie-helene, 7 Jun 2024
More info on the excess included and options to reduce excess
By Andrew, 7 Jun 2024
Sorry it's 10 Star ✨
By Isuru, 6 Jun 2024
We loved it and have been using it for a few years now in would not fault anything
By Radhika, 6 Jun 2024
Everything was perfect
By Chance, 6 Jun 2024
no
By Celia, 5 Jun 2024
would need more use of your service to rate against to see how it goes
By Paul, 5 Jun 2024
Please don’t mix up the bookings next time! Thank you!
By Wenjing, 5 Jun 2024
If it is possible to provide options for cars earlier this would assist with longer term planning. Thanks
By Andrew, 5 Jun 2024
I took a Budget car to Picton and an Apex car back a few days later. I wasn't expected to refuel the Budget car but l was expected to return the Apex car full. I understand that Apex is a down market outfit that belongs to Budget and gets more mileage out of exBudget cars so l had expected 'the rules' to be the same. Had l been aware that l would be expected to return the car full l wouldn't have cashed in my bus ticket. I have no doubt that this condition was mentioned in the small print but l believe this fact should've been made clearer before l committed myself.
By Malcolm, 5 Jun 2024
